Call Center Predictive Dialer Vendor’s India - Computers - Hardware - Jaipur

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Call Center Predictive Dialer Vendor’s India

Jaipur, Rajasthan

Predictive dialing is one of the most widely used auto dialing pacing options and Aspect offers the most comprehensive set of predictive dialing capabilities in the market. Predictive Dialer Vendor in India.

A predictive dialer is an outbound call processing system designed to maintain a high level of utilization and cost efficiency in the contact center. The dialer automatically calls a list of telephone numbers, screens the unnecessary calls such as answering machines and busy signals, and then connects a waiting representative with the customer.

Only successful connected calls are transferred to the next available agent. This method is used when the expected success calls ration is low, thus improving overall agents' efficiency.

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Avyukta ntellicall
Jaipur, Rajasthan
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